Sacoa Cashless System
Token vs Card: Why Game Cards Are the Smart Choice for Modern FECs
In the entertainment and amusement industry, the way guests pay for games and attractions is evolving. While some venues still rely on traditional tokens or coins, most forward-thinking businesses have shifted to game cards powered by cashless systems. But what makes this transition so important? Let’s break down the differences and advantages.
Why Game Cards Outperform Tokens
- Higher Revenue
Cashless systems typically generate up to 30% more revenue compared to token-based operations. Game cards encourage higher spending through seamless recharges and promotional incentives.
- Total Control and Enhanced Security
Game cards eliminate cash handling, minimizing the risk of theft, loss, or mismanagement. Operators gain complete control over credits, pricing, and system monitoring.
- Smarter Promotions
Want to offer a bonus credit package or a weekday discount? With cards, it’s simple. Automated promotions, combo deals, and time-limited offers are easy to launch and track.
- Better Guest Experience
No more fumbling for coins or waiting in line. Guests enjoy quick, touch-free transactions via card readers or QR codes—making their visit smoother and more enjoyable.
- Real-Time Data Analytics
Tokens can’t tell you which games are most played or when peak hours occur. With game cards, you unlock actionable insights to optimize staffing, pricing, and game placement.
- Lower Operational Costs
Cashless systems reduce machine maintenance, eliminate coin jams, and cut down on the need for change counters or attendants.
- Marketing & Loyalty Integration
Game cards can be linked to user profiles, enabling personalized campaigns, loyalty rewards, and birthday promos—boosting retention and engagement.
- Omnichannel Recharge Options
Guests can recharge their cards at kiosks, online, or via mobile apps, ensuring convenience and encouraging higher spend.
- All-in-One Convenience
From games and food to redemption prizes and attractions, guests can use one single card for everything within your venue.
The Drawbacks of Tokens
While tokens may offer a nostalgic feel or lower upfront equipment costs, they come with significant downsides:
- Revenue Leakage: Tokens are harder to track, increasing the risk of losses.
- No Customer Insights: With no data collected, you miss out on valuable information.
- High Maintenance: Coin jams, wear and tear, and manual handling drive up costs.
- Limited Promotions: No way to run loyalty programs or dynamic pricing.
- Outdated Experience: Modern customers expect digital convenience, not pocketfuls of coins.
Final Thoughts
Switching from tokens to game cards is more than a tech upgrade—it’s a strategic decision that impacts your bottom line, operational efficiency, and guest satisfaction.
At Sacoa Cashless System, we provide end-to-end solutions tailored for Family Entertainment Centers (FECs), arcades, and attractions. Our platform is designed to help you grow smarter, faster, and more efficiently.
Ready to go cashless?
Contact Sacoa today and discover how our game card system can transform your business.