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Get in touch, a specialist will clarify all your doubts.
Planning
The first stage is to review the business plan (concept and detail) in order to learn your needs and explain all about the features we offer. It is very important to understand your project to share ideas and suggest where to locate the Sacoa System's components.
We will provide a detailed turn key quotation. No hidden costs after purchase.
As part of our service, we can provide you a complete list of top branded third party components for your purchasing convenience, or we can supply all of the components needed for a complete Sacoa installation.
After your order is firm, our team will collaborate with your designated personnel to coordinate and schedule the upcoming jobs.
Online and onsite demonstration of our system is available.
Implementation
1. Logistics: We will be sending the parts in advanced to insure timely arrival prior to our team.
2. Set-up: Our team will install and configure all system devices including the component rack, system server, wireless communication, point of sale stations, Manager Workstations, as well as system peripherals.
3. Testing: Once the foundation is in place, we will perform a complete system test to ensure all parts are performing as expected.
4. Training: Explanation of the theory and practice of operation and actual hand-on practice will be offered by our people to your staff members and upper management. We’ll simulate live operating conditions.
5. Going live: Our team will be collaborate with front of house staff to make sure training was thorough and effective.
6. Post opening: We will review with your system administrator all kinds of reports, back of house operations and make sure all kinks are ironed out.
Included services
STAFF TRAINING:
With every Sacoa Cashless System comes a thorough training program,
which is tailored to all employee positions, on how to use and manage all of
our products and technologies.
MARKETING CONSULTING:
Our team is ready to help tune your system to meet your goals through price setting guidelines, market analysis, promotional designs, loyalty programs and features, and more.
OPERATIONS, TECHNICAL AND MARKETING MANUALS:
Sacoa provides detailed, onsite reference manuals for cashier operations,
technical service and support, promotional development/generation, and customer satisfaction. The strategies and ideas presented are based on more than 65 years of experience in the industry as an operator and more
than 30 years of experience as a trusted and respected supplier.
HELP DESK:
Our talented, efficient, and multi-lingual support team is available for you
24/7/365. They are ready to resolve any issues and answer any questions, not only during the crucial pre- and post-opening days, but ALWAYS thereafter!
FREE SOFTWARE UPGRADES:
Get the latest software version upgrades to keep your installation up to date. Add new features and improvements at no extra cost!
Optional services
SITE LAYOUT DESIGN:
Definition of an optimum site layout where each amusement is placed according to proper customer flow and operational and aesthetic criteria (including administrative and control facilities).
SELECTION OF AN APPROPRIATE MIX OF SIMULATORS, VIDEOGAMES, REDEMPTION GAMES, KIDDIE RIDES AND FAMILY RIDES:
Selection of the appropriate number and type of amusement games based on the evaluation of size, capacity, reliability, entertainment value, potential revenue and cost of each attraction. Focus is on achieving the optimal mix of attractions in order to match the preferences of the target market. This maximizes revenue by increasing player satisfaction. We can offer you selected attractions, both new and refurbished.
ASSEMBLY, INSTALLATION AND PROGRAMMING OF GAMES:
You may have our team of engineers and technicians with over 10 years experience set up your equipment.
DESIGN AND DEVELOPMENT OF SUCCESSFUL REDEMPTION OPERATION:
Establishment of the appropriate payout percentage settings for each game, as well as size and style of redemption center, variety, quantity, and pricing of merchandise.
Card design
We offer ISO standard high quality customized encoded playcards.
We offer expert in-house graphic design to create help you create the
greatest looking card matching the theme and feel of your location, all
the way up to the final art for production.
