What do operators, like you, have to say about Sacoa?
“From the begining, SACOA proved to be much more than a supplier. Its robust system and track record gave us the confidence we needed. Their willingness to collaborate in developing a specific integration was fundamental. The system is intuitive and visually appealing, making it easy to use on a daily basis. What truly elevates SACOA to the category of the best company is the warmth and commitment of each of its employees, always ready to provide exceptional support.”
Miguel Laguna
Operations Manager of Knock Out, Mexico
“100% satisfaction with the Sacoa system and the entire team. After two and a half years of operation, we are still very happy with our decision to choose Sacoa. The system is not only reliable and easy to use, but what truly sets Sacoa apart is the team’s proactivity and outstanding customer service.
Thank you for your continuous support and professionalism.”
Mélanie Bellerive
CEO, Place Biermans
Shawinigan, QC Canada
“The system’s flexibility and reports have been a key factor in successfully restructuring of our game rooms. Sacoa’s customer service has been instrumental in keeping our system 100% operational 24/7.”
Darren Des Roches
Director of GameWorks, USA
“Sales are up 20%. Previously, the question was: ‘is it worth the investment to install Sacoa at all our stores?’ Now, the question changed to: ‘how do we go about upgrading all operations in the shortest possible timeframe?’”
Raul Vasquez
Manager of City Park, Colombia
“Sacoa has been more than justified with it flexibility affordability, and lack of problems with the system. We increased sales over 30% since installation. Support has been consistent unstinting and unfailing.”
George Smith
President of FEG LLC, USA
“Sacoa Cashless System is the best move I made for my parks and my business. I have improved my earnings 32% and the control 100%. I highly recommend it, the support staff is incredible. Thanks for your attention.”
Miguel Angel Notario
Owner of Sould Park, Spain
“The system’s flexibility and reports have been a key factor in successfully restructuring of our game rooms. Sacoa’s customer service has been instrumental in keeping our system 100% operational 24/7.”
Darren Des Roches
Director of GameWorks, USA
“Sales are up 20%. Previously, the question was: ‘is it worth the investment to install Sacoa at all our stores?’ Now, the question changed to: ‘how do we go about upgrading all operations in the shortest possible timeframe?’”
Raul Vasquez
Manager of City Park, Colombia
Rick Barsness
Owner/CEO. IPC, USA
Alain (J.J.) Dortants
CFO The Game Box Group B.V., Netherlands
Dale Williams
Williams Amusements, CEO, USA
Barry Kachanovsky
Director of Neo Geo Brazil
Sean J. Kennedy
President SBK Enterprises, USA
Stan Caminsky
President of Caminsky Group of Companies, South Africa
Craig Buster
GM of Coconut Bowl, USA
John Sophios
Director of iPlay Australia
Brian Cohen
VP of Operations EPG Inc, USA
Matthew Deith
Managing Director, FunBox Entertainment, UK
Rob Elliott
Regional Manager, Williams Amusements, USA
“We’ve partnered with Sacoa since 2020, and their innovative, user-friendly system has greatly improved our operations. The seamless integration of 500+ card readers was smooth, and the reliable technology has streamlined processes and enhanced the customer experience. Their excellent support and commitment to innovation make Sacoa a trusted partner, and we highly recommend them to any amusement operator.”
Johnny Mirijello
Mira Amusement Team
“We are delighted to be the first French customer of SACOA. The team always responds very well to our requests. We are happy to work with a company with strong human values.”
Hugo Perpere
CEO and Founder of Nikito, France
“From the moment we started using Sacoa, it was clear that they prioritize innovation, efficiency, and user experience. The support team deserves special recognition as well. They are responsive, knowledgeable, and always ready to assist with any questions or issues that arise. It’s rare to encounter such dedicated customer service, and it has made all the difference.”
Asiff Polin
CEO of La Vallée des Couleurs Nature Park, Mauritius
“I am delighted to be the newest customer in Kuwait to use SACOA. The team always responds very well to our requests. We are happy to work with a company, and we will be continuing to further Future.”
Khalid Bakheet
Business Development & Marketing Manager in Gamzland, Kuwait
“Sacoa has made our life so much easier. We took over the arcade and had no idea how to set anything up, they came in and had everything operational with in no time. They also took the time to make sure we understood how everything worked and gave us lots of tips for making things easier for the guest. We definitely couldn’t have done it without them.”
Ben Kreins
Director of Operations Victory Lanes Mooresville, USA
“Sacoa is what I use for our FEC, we increased our sales more than 15%, The system works seamlessly and I get more data that I can use.”
Richard Sanfilipo
Owner of Sam’s Fun City, USA
“Customer support has been awesome, even at our most critical times. Problems happen- it is how they are resolved that matters. I recommend Sacoa to anyone opening a new venture”.
Don “Woody” Woodward
Game On Arcade and Sports Pub, USA.
“Sales up 200%!. I’m not a tech guy at all but this system is so easy.”
Charles Holden
Owner Cici’s Pizza, USA
“Sacoa is the best on the market, they are reliable without monthly fees. Switch over Sacoa now”.
Tina Sulivan
Owner of Beach Fun, USA
“The best company in the world.”
Sergio Cruz
Owner of Bowling City, Portugal
“By the time Sebastian was done explaining the Sacoa cashless system, I understood how it worked and also had an understanding of how the Sacoa system was superior to their competitors. He works on a handshake and verbal agreement that his product will perform to the customer’s expectations. This means a lot to me being a newbie in the fun center business, I cannot fail with Sacoa and Sebastian working at my side.”
Scott Schuh
Owner of Piccadilly Palace, USA.
“My heartfelt gratitude to the entire Sacoa team for your invaluable support and assistance in the successful implementation of the play card system for our new branch. Your team’s dedicated support, especially after operational hours, enabled us to reinstate the system as scheduled for our branch opening. I must highlight the exceptional proactive and dedication support provided by Mr. Marcelo, Bruno, Spada, Victor and Rod who have consistently been supportive of our requirements. We look forward to your continued support for the seamless maintenance and operation of our systems in the future.”
Maheboob J Siwani
Owner of HM Group / AMOEBA FEC, India
“Before I switched from tokens to a computerised ticket system, I knew that I wanted to choose a well-known company in the field. The transition from tokens to digital can be accompanied by difficulties, but Sacoa is available at the owner level of the company for help, in addition to a 24-hour emergency service that is available, and this confidence is critical for every day work. It is important to know that a computerised ticket system is a kind of wedding and we are happy that we chose Sacoa to be our partners in this way.”
Yair Schecter
Owner at Bowling Ramat Gan & Bowling Rishon Le Zion, Israel.
“We just started a Family Entertainment Center, which was our first venture into this market. We researched all of the options in upgrading our coin based machines to rechargeable cards and SACOA was the clear choice. From first contact to installation and continuing support, SACOA has been exceptional. Their responsiveness to issues as they arise are second to none, and all of the employees have been incredibly kind, attentive, and knowledgeable. Throughput has increased, and the reporting system offered allows deep insights into my business I would not have otherwise had access to. We are very pleased with our choice, and feel anyone looking to upgrade your arcade/FEC will be.”
Justin Thomas
Owner at The Illusion VR, Kentucky, USA.
“We can not thank Sacoa enough for helping us adapt to the world of cashless. They adapt to our problems fixing everything they can as fast as they can.”
McKenzie Duncan
General Manager of Zig-E’s Funland, USA
“With the Sacoa system, we have improved our control of the FEC; with just one click, we have access to all the information we need to make the business as profitable as possible. Thanks to this we have improved our revenues. And as for the treatment, we were 100% satisfied with the Sacoa staff.”
Aurelio Hernandez
Owner of Virtual Saloon, Blanes, Spain.
“I’ve enjoyed a positive relationship with Sebastian and his outstanding team at SACOA for over 11 years now. Relationship being the operative word. He and I have forged just that over the years and he takes a special personal interest in what he does with and for my company. They are always staying one to two steps ahead of the rest of the industry. We have multiple centers and after trying another system, rapidly came running back to SACOA. I’d recommend the same to anyone else.”
John Russo
Owner of Saturn 5, USA.
“A few years ago we decided to gradually deploy the Sacoa system in our operation. It was a good decisione, no more tokens inventory and we achieved a high level of control of our business. Our main concern was a catastrophic system failure, but fortunately that never happened. The 24/7 help desk always promptly fixed any minor detail in less than 15 minutes. The best part of using this system is the free time I now have to enjoy my family. The system manages my business and I just count the profits!”
Juan Carlos Rizzu
President of Tursol S.A, Uruguay.
“With the Sacoa Power Card, Dave & Buster’s revenue has increased, our customer service has been enhanced and it put us on a platform that can keep up with our rapid growth. Reliability and support far exceeded our expectations. We’re extremely happy with the Sacoa people.”
Dave Corriveau
Co-Chairman and Co-CEO Dave & Buster’s, USA.
“I have recently installed my third Playcard System at Xtreme Indoor Karting in Ft. Lauderdale and could not be happier. We are making a minimum of 30% increase in overall revenues. We are installing our first wireless system at Nascar Cafe in Universal Studios Orlando soon. If you are looking for consistent accounting and increasing your profits The Sacoa System is highly recommended! PrimeTime Amusements would also like to thank all of the tech support and a special thanks to Violeta.”
David Goldfarb
Owner PrimeTime Amusements, USA.
“With the Sacoa System our business entered a new era. We can now manage our 14 stores with ease and efficiency. Revenues have increased way beyond our expectations and hidden costs have been eliminated. Use of the system opened the door for an immediate expansion of our chain. Pity we did not meet the Sacoa people months before!”
George Yamin
President of Yamin Family Centers,Venezuela.
“Dealing with SACOA has been a delight from the beginning. The entire staff have been great to work with. The installation was quick and easy and I couldn’t be happier with the results. We constantly had issues with the ticket and token mechanism’s before. Since the install, we have seen a 99% drop in service calls. We were also able to get creative with our pricing to be able to make more revenue per play while making sure the customer felt they were still getting a good value for their purchases. I am so satisfied that I am currently working on installing the SACOA system to another one of our redemption locations.”
Donovan Fremin
Executive Assistant Delta Music, USA
“TMG has been a Sacoa user for a long time. We were not surprised by their fast and professional response when we acquired GameWorks locations in Long Beach and Columbus. They were ready to assist us from day one to ensure a smooth implementation customizing the system to match KDB’s operations style and met our aggressive grand-opening target date with a fully functional system. We are extremely satisfied with the Sacoa system. It is powerful, user friendly and the support is top-notch. We intend on using Sacoa in our future FECs.”
Michael Auger
Managing Partner of Trifecta Management Group INC, USA.
“We noticed an increase in revenue immediately upon starting to use SACOA System. Net Income was up 15% and our profit margin was 76.32%. I attribute these increases to the Playcard system. The after-sales service and support places Sacoa in a class of its own”.
Patrick Smalley
Amusement Operations Manager of Foxwoods Resort Casino, USA.
“The Sacoa team consistently works entirely selflessly. They focus clearly on the outcome and do whatever it takes to get it done. In today’s challenging business environment relationships are the key to success. The Sacoa team has mastered this!”
Mike Abecassis
Chief Executive Officer of GameTime & General Vending, USA.
“We are more than satisfied with the SACOA Playcard System. Apart from adding us value information, we were most impressed with the support and professionalism of this company. All our requests, reports and adjustments are quickly addressed. Our biggest challenge was the management of information, and how to use it for a better utilization of our operations. With the reliable and friendly support from SACOA, we have more tranquility in our decision making. We are now reaching our goals.”
Alvaro Junqueira Neto
President of Parks & Games, Brazil.
“The system is a success. Collections went up from minute one with absolut control. Very positive to have online help assistance. We are very satisfied.”
Enrique Zuniga
General Manager of Juegos Diana, Santiago, Chile.
“The Sacoa system is the most cost effective investment we’ve made for the Adventureland project. The system also helps streamline our operation in terms of management information. Management can now make better decisions based on the quality of information we get from the data.”
Glenn Figueroa
Chief Operating Officer of Adventureland, Sharjah, United Arab Emirates.
“When we decided to open the first indoor funfair in South Africa , we looked at sourcing the best and most established suppliers to help us. After much research we decided to go the Sacoa route for our operating system. We have been extremely pleased with the professional manner in which the team has set up and helped us in our everyday running of our business. The stability and reports of the debit card system is excellent. I would only recommend using Sacoa , as they are tried and tested”.
Costas Christodoulou
Director of IT of MR Funtubbles Funfair, South Africa.
“The Sacoa System has been a vital tool for our FEC operations. The level of operational control coupled with the added flexibility for our marketing strategies promoted our expansion. With all of Sacoa’s features our team was able to implement innovative ideas which increased our customer satisfaction and saved us money. We are happy with our decision of going with Sacoa.”
Ernesto Margolis
Owner of Game Station, Brazil
“I’m involved in Amusement Business from last 25 years. And got a chance to experience several Swipe systems available in the market. But the only system which impressed me the most is the Sacoa Swipe System. Its wide range of features and easy to understand reports are amazing. No matter if the Center is small or several locations it works great for both. We are using Sacoa Swipe System at The Coliseum since we opened 8 years ago. Since then the system is working great. The outstanding support by Sacoa team is incredible. For all my new locations my choice is only and only Sacoa System.”
Irfan Butt
Managing Director of games The Coliseum Group, Inc, USA
“The Sacoa system we installed last year is great. We feel the benefits and increased earnings will pay for the system in a short period of time. The Sacoa staff was even able to pull off some custom adjustments at install. We have been very pleased with the system.”
Jason Kenney
Area Manager Golfland Entertainment Centers, USA
“We are using Sacoa system in our locations for more than 10 years. We feel lucky to be part of the Sacoa family, it is a greatest card system with wonderful service and support. Thanks for all Sacoa, we are proud with your permanent evolution.”
Mazen Faquieha
Owner of Nice Time Center, KSA
“From the initial research stage Sacoa stood out from the other card systems. They bring a robust system coupled with unparalleled support and knowledge. From the Sales staff to the Support team, everyone wants to see you succeed. I would highly recommend you give them the opportunity to take your business to the next level!”
Cassidy Cook
President of Renaissance Fun Park, USA.
“As the Owner Operator of two fully fledged Family Entertainment Centres, Electric Avenue, we have found the SACOA product completely tailor made for the management and control of our revenue. The SACOA team have a positive and constructive approach to addressing the needs of our operations and will certainly form part of our expansion plans into the future.”
Robyn Lambert
Owner/Director of Electric Avenue, South Africa
“I was doubtful about the PlayCard System at the beginning, but as I got to know its virtues and staff, I’ve started to understand how great its possibilities and cutting edge technology are. Nowadays I’m calm, my sales have increased, I’ve updated my accounting system, and withdrawn the tedious work that the coins collection means. The coin system means the past, whereas Sacoa PlayCard represents the future.”
Wilfredo V. Soares
President of Virtual Park, Acarigua edo. Portuguesa, Venezuela.
“My deepest and most sincere gratitude to you. Thanks for the identification with our request, showing a warm professional empathy, prompt and professional attention, which nowadays with the evolution of the market is extremely difficult to find. Special thanks to Roberto Diaz and Lucas.”
Marysol Aguilar C.
Gerente de Fantasy Land, Costa Rica.
“After the first year of operation of our FEC located in Santa Cruz – Bolivia, we are totally satisfied with the Sacoa System because it improved our business offering better control. Now customers can save their redemption points into their accounts and redeem them in the future. We recommend the Sacoa system.”
Alberto Velarde Bolivar
General Manager of Game World, Bolivia.
“We decided to try to increase our revenue and profits by investing in more games and eliminating token and ticket cost. We looked into Embed, Ideal systems and Sacoa. We were impressed with your touchscreen reader and the positive reviews from Sacoa’s current clients over the competition. Since installing the HDT readers on all 72 machines, we have reduced the technical issues with the machines and increased the collection. Thanks Sabastian!”
Dave Pace
CEO, YaYa’s Island of Paducah, USA.
“Sacoa, thank you for installing and the support we receive for the card swipe system we purchased. Everything went as planned and better then expected. We asked your company to do something that would normally take 6-8 weeks and you did it in 3. Every time we call for support your team is there to help us. I would highly recommend Sacoa to anyone in the future looking for quality card systems and support”.
Dan Audette
General Manager of Essex Speedway & Action Center, USA.
“Our park has been open since 1995 and we always worked with tokens and coins. SACOA installed their PLAYCARD system in 2007, and we are more than satisfied of the results, control of games, specific reports and specially amazed about their staff throughout the last 4 years. Their immediate answer at any queries we may have and their on-line support is simply great! I can only highly recommend it!”
Javier Llaguno
Managing Director of Peke Park, Spain.
“We are very pleased with the Sacoa PlayCard system, we consider it the right tool to efficiently answer our operational, marketing and internal control needs. After analyzing many options we found in Sacoa the precise answer to our requirements and we can assure that the experience we have had with its application greatly exceeded our expectations.”
Javier Urbina Franco
General Manager of Playland Diver S.A., Colombia.
“The system offers instant reporting which is very beneficial for a huge outdoor park facility like ours. We can monitor the prices of the rides and the traffic at the entrances and at each individual ride. Is fool proof and very secure. Customer friendly and helps to save operational costs.”
D.R. Reddy
Manager of Sha’ab Park, Kuwait.
“Our association with Sacoa and our company’s group of stores has been a very positive move. Sebastian and his team have always presented a very personal service to all our needs and their products have exceeded our expectations hence improving operations of our business.
Thank you Sebastian!”
Harry Kourbeis
Owner of Tunza Fun, Australia.
“When we decided to introduce the arcade at our new location we envisioned a greener arcade that used playcards and was completely electronic. We knew it was a big project and were very impressed with the Sacoa system and even more so with the Sacoa installation and how easy it was to use. Their team helped us through the entire process of installation and training and the system has turned out to be just we needed both from an operational and guest stand point”.
Billy Anderson
Director of IT of Corvette, Cohn Restaurants, USA.
“The service and support provided by the Sacoa team has far exceeded our expectations with quick responsive software updates, caring respectful personnel and innovative hardware. The system offers us an absolutely new dimension of customer data management, operating and sales tools. The Sacoa Card System has been developed by a operating experienced company and we highly appreciate that. Choosing Sacoa was one of my best decisions ever.”
Merchid Mohamed
Owner of Al Dorra Park Mecca, Saudi Arabia.
“Hang Out is very satisfied with the service and the system. Sacoa was one of our best decisions.”
Shalini Vij
Director Hang Out, New Delhi, India.
“The introduction of the PlayCard System at the Playcenter Family Entertainment Center has changed the whole concept of arcade gaming. Our customers have adopted enthusiastically this new system from the very beginning. We are convinced the PlayCard System will push us to the front position this year, allowing us to implement policies and promotions which the public will find thrilling. The new system reminds our customers that Playcenter has something new to offer every day!”
Francesco Ferrari
“Thank you to the crew of Sacoa for all the great service provided. Looking forward to continue our great business together. We are very happy with the system.”
Hickory Johnson
Vacationland Vendors
Wisconsin Dells, WI