REDEMPTION KIOSK
Main features
Another innovation from Sacoa is the Redemption Kiosk, letting customers self-redeem their e-tickets without having to wait in line. The Redemption Kiosk will show customers a wide selection of available prizes, including the real-time availability of said prizes. When the transaction is complete, the Redemption Kiosk will give the customer a ticket, which can then be handed to a staff member to receive the prizes.
Easy
Redeem tickets for prizes directly at the Redemption Kiosk.
Multilingual
Multilingual interface.
Adaptable
Countertop and stand-alone versions available.
Management
Manage paper tickets, track awarded tikets, and optionally credit to a PlayCard virtually.
Printable
Kiosk prints receipt to collect items at counter.
Fast
Reduces staffing requirements and redemption counter queues.
Connected
Integration with current FEC redemption systems.
Touch
Intuitive touch screen for easy navigation and item selection.
Inventory
Automatically update available inventory after redemption.
Promotions
Carousel of promotions and product highlights to create an "impulse desire" effect.
Redemption software
Redemption 2
This intelligent interface completely transforms redemption operations, allowing staff to serve multiple customers simultaneously, maximizing efficiency, speeding up transactions, and increasing profits.
With Android device compatibility, operators can conveniently manage the platform from this device.
- • Customer screen displaying multiple sessions simultaneously and portable android devices for attendants.
- • Expedite customer service, reduce queues, and optimize guests’ time in-store.
- • Eliminate human error by providing a visual interface for each operator and reduce the risk of loss due to theft.
- • Allow attendants to work in sync and to assist multiple guests at a time.
- • Barcodes and QR codes can be scanned by the device’s camera to redeem items.
- • Use fixed (POSes) and portable (tablets, phones, etc.) solutions in conjunction with one another.
- One attendant, multiple customer transactions at once!
Inventory control system
Our specialized application delivers a complete inventory control system that interacts smoothly with Sacoa’s redemption features, including:
- • Multi-site and multi-storeroom capabilities.
- • Automatically import DPLs in most popular standard formats.
- • DPO creation for all articles below set minimum.
- • Label and inventory items based on category and sub-category.
- • Flexible pricing structure for redeemable items.
- • Full audit and accounting capabilities by individual location and all company locations.
- • Comprehensive inventory reports with flexible parameters showing purchases, returns, redemptions, and more.
What do operators, like you, have to say about Sacoa?
“Sales are up 20%. Previously, the question was: ‘is it worth the investment to install Sacoa at all our stores?’ Now, the question changed to: ‘how do we go about upgrading all operations in the shortest possible timeframe?’”
Raul Vasquez
Manager of City Park, Colombia
“The system’s flexibility and reports have been a key factor in successfully restructuring of our game rooms. Sacoa’s customer service has been instrumental in keeping our system 100% operational 24/7.”
Darren Des Roches
Director of GameWorks, USA
“Sacoa has been more than justified with it flexibility affordability, and lack of problems with the system. We increased sales over 30% since installation. Support has been consistent unstinting and unfailing.”
George Smith
President of FEG LLC, USA
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